We respect your privacy. We fully comply with the Dutch Data Protection Act (Wet Bescherming Persoonsgegevens) and the Dutch Telecommunications Act (Telecommunicatiewet). In this Privacy Policy, you can read about the type of personal data we collect and how we store, protect and use your personal data. You can also read about the purposes for which we use your personal data and with whom we share it.
What applies to this Privacy Policy?
This Privacy Policy applies to your use of the "Website" www.lumori.de and the mobile application "Apps" offered under the same name, as well as to all products and services we offer to you through our Websites and/or Apps.
Personal Information
In this Privacy Policy, the term "personal information" means information or pieces of information that allow us to identify you as an individual.
Your Consent
We will not collect, use or share your personal data without your prior consent. Therefore, we ask you to accept this Privacy Policy before you can use our websites or applications.
What personal data do we process?
Your personal information may be collected in a variety of ways, such as when you visit our websites, register on our websites, place an order, subscribe to a newsletter, fill out a form, contact us, or use our services.
We also process your IP address, transaction history, payment details, browser language and, if you have given us permission to do so, your geographical location.
In addition, we may also process non-personal data when you interact with our websites. This data includes the name of your browser, the type of computer you are using, and technical information about how you connect to our websites (such as the operating system and the Internet service provider you are using).
How do we use your personal data?
We use and process the personal data that you have provided to us for the purposes described below.
We use your email address to send you information and updates about your order. We may also send you information about topics that may be of interest to you. You can unsubscribe from these services at any time.
We use your browser's language, IP address, and geolocation data to target you in a language you speak and to show you content related to the country you live in.
In the event of fraud, we will share your personal information with the victim so that they can file a complaint with the police. We will not share more data than is necessary for the display and we will inform you in advance if we will share your data for this purpose.
Who do we share your personal information with?
Lufando does not sell, trade, or rent personal information to third parties.
Third-Party Service Providers In
order to provide our services, we need to share information with third-party service providers.
For payments made through our websites, we use third-party services, such as payment gateways and other payment processors. These third-party service providers are contractually obligated to use this data only for the processing of the payment.
General aggregated (non-personal) data.
We may share general, aggregated information with our business partners, trusted affiliates, and advertisers. In such cases, the data is completely anonymized.
How do we protect your personal data?
We protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction. We encrypt our services with SSL, the data is only accessible via a secret password and digital signatures, and our employees only have access to your data when needed. We use appropriate methods for collecting, storing and processing data.
Cookies
We may use cookies to improve your experience when using our websites. A cookie is a small text file containing a string of characters that can be stored on your device when you visit a website. This text file uniquely identifies your browser or device. When you visit our websites again, the cookie allows our websites to recognise your browser or device. You can change the cookie settings in your browser if you do not want cookies to be sent to your device. Please note that some features or services on our websites may not function properly without cookies.
We use the following types of cookies on our websites:
Technical cookies: These are cookies that are necessary for the operation of our websites; they allow you to navigate our websites and use our features.
Analytical/statistical cookies: We use these cookies to compile visitor statistics. We use these statistics to continuously improve the websites and mailings and to provide you with relevant content. These cookies also allow us to recognise and count the number of visitors and to see how visitors navigate when using our websites. This helps us to improve user navigation and ensure that they find what they need more easily.
Tracking cookies: These cookies monitor your behaviour on our website and help us to optimise our website.
SMS
We use an SMS platform that is subject to the following conditions. By accepting our SMS marketing and receiving notifications, you agree to these terms. By providing your phone number, you authorize us to send you SMS messages (related to your order, such as notifications about items still in your shopping cart) and SMS offers. You understand that this consent is not a condition of purchase. Your phone number, name, and order information will be shared with the SMSBump Inc. SMS platform. This is a European company based in Sofia, Bulgaria (EU). This data is used to send targeted marketing messages and notifications to you. In order for the SMS to be sent, your phone number will be passed on to a network operator. If you no longer wish to receive marketing messages and notifications from us via SMS, you can simply reply to all SMS with STOP or click on the unsubscribe link included in each message. You acknowledge and agree that other methods of unsubscribing, such as the use of other words or other requests, cannot be processed and will not be considered a legitimate form of unsubscribing. Fees may apply for the use of SMS and data. If you have any questions, you can simply send an SMS with "HELP" to the number from which you received the SMS. You can also contact us for more information. If you wish to unsubscribe, please follow the procedure described.